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Browse Books: Business & Economics / Customer Relations

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)
By Clayton M. Christensen
$28.00
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Converted: The Data-Driven Way to Win Customers' Hearts By Neil Hoyne Cover Image
Converted: The Data-Driven Way to Win Customers' Hearts (Hardcover)
By Neil Hoyne
$27.00
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Salesforce for Dummies (For Dummies (Computers)) By Liz Kao, Jon Paz Cover Image
Salesforce for Dummies (For Dummies (Computers)) (Paperback)
By Liz Kao, Jon Paz
$29.99
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Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement By Martin Kihn, Christopher B. O'Hara Cover Image
Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement (Hardcover)
By Martin Kihn, Christopher B. O'Hara
$25.00
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It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue By Andrew Sobel Cover Image
It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue (Hardcover)
By Andrew Sobel
$26.00
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The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging By Joseph Michelli Cover Image
The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging (Hardcover)
By Joseph Michelli
$28.00
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The Trusted Advisor By David H. Maister, Charles H. Green, Robert M. Galford Cover Image
The Trusted Advisor (Paperback)
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
Hard to Find
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by) Cover Image
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) (Hardcover)
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
$24.99
Usually Ships in 2-6 Days (Not currently in store)
Fish!: A Proven Way to Boost Morale and Improve Results By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard Cover Image
Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover)
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
Usually Ships in 2-6 Days (Not currently in store)
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You By Pamela Slim Cover Image
The Widest Net: Unlock Untapped Markets and Discover New Customers Right in Front of You (Hardcover)
By Pamela Slim
$26.00
Usually Ships in 2-6 Days (Not currently in store)
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip By Barry Barnes, PhD, John Perry Barlow (Foreword by) Cover Image
Everything I Know About Business I Learned from the Grateful Dead: The Ten Most Innovative Lessons from a Long, Strange Trip (Paperback)
By Barry Barnes, PhD, John Perry Barlow (Foreword by)
$17.99
Usually Ships in 2-6 Days (Not currently in store)
Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)
By Marty Cagan
$30.00
Usually Ships in 2-6 Days (Not currently in store)

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